According to ElevenLabs (@elevenlabsio), their recent release enables AI agents to navigate IVR phone trees, allowing businesses to automate critical workflows that rely on phone-based systems (source: https://x.com/elevenlabsio/status/1961120135818904052). By integrating support for generating keypad tones, ElevenLabs' solution empowers agents to interact directly with business phone systems. This update can be activated with minimal code or a UI toggle, significantly reducing manual intervention in customer service and operations. This advancement highlights practical applications for AI in enterprise telephony, offering new business opportunities in automated call handling and workflow optimization (source: ElevenLabs Twitter).